Amazon FBA comes along with sizable fees for a variety of situations, including your product’s size tier, shipping costs, storage fees, fulfillment fees and many more. With so many fulfillment centers operating at such a high volume, Amazon is not able to accurately issue each and every reimbursement owed to your seller account. The process of an FBA reconciliation is to essentially balance your Amazon seller account balance and retrieve all of the funds you’re owed that have not yet been reimbursed.
Amazon issues reimbursements according to your average sales price of that particular item over a 365 day period. Generally, your reimbursement amount per unit will be about the average retail cost of your product.
Our system of performing FBA reimbursements is 100% safe. We do not request MWS access or use automation within your seller account, which is a process that can place your seller account at risk. All of the reimbursement cases we file are done manually by team members who are highly accustomed to Amazon policies.
In general, our team is able to reconcile your account as far back as 18 months. With our process, you’ll be able to receive the appropriate reimbursement amount for any units lost or damaged by Amazon over the past 18 months of your selling history.
We are able to perform a reconciliation of your account even if you currently have a different provider. Our team will begin work once your current provider has completed their current set of reimbursement cases and retrieve any and all funds they were not able to get reimbursed. Our team will never file duplicate claims for reimbursement.
Once you choose to work with us, we will provide a unique email address and the necessary user permissions. To keep your account safe, we do not request MWS access. Our team reconciles each of our accounts on a set schedule, with manual case filing and escalation of tough cases as needed. You’ll begin to see reimbursements issued just a few days after you sign up for our service.
Our service fee is 20% of funds reimbursed. We issue invoices bi-monthly, which can be paid via bank transfer or credit card. With each invoice, you’ll receive a complete report of each case our team filed and the amount that was reimbursed as a result.